Privacy Policy for La Bottega

Last Updated: 12 November 2024

Overview

This Privacy Policy outlines how La Bottega (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you use or interact with our services on www.labottegabelfast.co.uk (the “Site”). By using the Site, you agree to the practices described in this policy. If you disagree with any part of this policy, please do not use the Site.

We may update this Privacy Policy periodically, and any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site following these changes signifies acceptance.

Information We Collect

1. Information You Provide to Us Directly

• Contact Details: Name, address, email, and phone number.

• Order Information: Billing and shipping details, payment confirmation, and contact details.

• Account Information: Username, password, and security questions.

• Customer Support: Information you provide when contacting customer support.

2. Information Collected Through Cookies

• We use cookies and similar tracking technologies to collect information about your device, network, and interactions with our Site.

3. Information from Third Parties

• We may receive personal data from third parties, such as Shopify and payment processors, to process orders and support our services.

How We Use Your Information

• Providing Services: To process payments, fulfill orders, and provide you with account management.

• Marketing & Advertising: To send promotional materials and tailor advertisements to your interests.

• Security & Fraud Prevention: To detect and prevent fraud or other harmful activities.

• Communication: To provide customer support and respond to inquiries.

Cookies

Cookies enable us to enhance your experience and analyze site usage. You can manage your cookie preferences through browser settings, though disabling cookies may affect site functionality.

For more on cookies used by Shopify, see Shopify’s Cookie Policy.

Sharing Your Information

We may share your information with:

• Service Providers: To support order processing, payment, IT services, and customer support.

• Marketing Partners: For advertising and promotional purposes.

• Corporate Affiliates: For operational purposes within our business group.

User-Generated Content

Any content, such as product reviews, submitted in public areas of the Site is accessible to others. We are not responsible for the privacy of this information.

Third-Party Links

Our Site may link to external websites. We are not responsible for the content or privacy practices of third-party sites.

Security & Data Retention

We take measures to protect your data but cannot guarantee complete security. Data retention periods depend on factors like legal obligations and account maintenance needs.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Delete: Request deletion of your personal information.

• Right to Correct: Request correction of inaccurate information.

• Right of Portability: Request a copy of your data for transfer to another party.

• Opt-Out of Sale/Sharing: You may have the right to opt-out of personal data sharing for targeted advertising purposes.

If you have questions about your data rights, please contact us.

Contact Information

For questions about this Privacy Policy, please reach us at:

Email: info@labottegabelfast.co.uk

Website: www.labottegabelfast.co.uk